The Ministry of Business, Innovation and Employment is running an information and education programme to remind homeowners about their rights and responsibilities when building or renovating.
The measures protect not just the homeowner and their investment, but the people doing the work.
Having a better understanding of the consumer protection measures encourages a professional, no-surprises relationship between the homeowner and the contractor. It can also help homeowners get a better result from their building project.
You can help champion change across the building and construction industry by encouraging homeowners to make informed decisions about building work.
Before building work starts, direct clients to www.building.govt.nz or give them a copy of MBIE’s free Know your rights booklet. Email firstname.lastname@example.org if you would like to order copies of the booklet, subject line: Consumer protection booklets.
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