Glenn Duncan

Group Manager Customer Experience

Glenn DuncanGlenn has been a member of the BCITO team since 2011, firstly as Area Manager for Auckland, and then as Group Manager Apprentice Training Group in 2014 prior to appointment as Group Manager Customer Experience in 2019.

Glenn joined BCITO after 21 years in sales and people management roles at NZ Dairy Foods, Puhoi Valley Cheese Co and Fonterra Brands (Tip Top) Ltd. To round out his practical experience, Glenn completed an MBA in Operations in 2014.

Glenn is responsible for our field team who focuses their resources on apprentices and employers achieving their training goals, and our strategic priorities for industry and key stakeholders.