Tiling her own future: Wendy’s path to qualification & business growth

(Pictured: BCITO Training Advisor Stuart Caulfield & recent graduate Wendy Ramsay)

From farming to tiling – a diverse journey

Wendy’s career journey has been anything but ordinary.

“I grew up on a beef and sheep farm, mustering sheep on horseback and spending time at my uncle’s dairy farm—I loved being around animals. My career path has been diverse, from share milking to hairdressing, rental management, and even selling animal genetics to farmers for breeding purposes!

After taking time off for health reasons, I became more involved in my partner’s tiling business. As I regained strength, I started taking on small tasks, gradually working my way up to a full-time apprentice tiler. Once I started, there was no stopping me—I was determined to complete my qualification.”

Building a business & securing the future

Wendy and her partner have built a highly regarded tiling business in Nelson, specialising in full bathroom renovations from design to completion.

“My partner is a qualified carpenter, saw doctor, and floor and wall tiler, known for delivering high-quality finishes. Our business handles everything except plumbing and electrical work, making us a one-stop shop.

I’ve been tiling for eight years, constantly learning and improving my skills. I love the transformation—turning an old, outdated bathroom into a modern, high-quality space.

Beyond tiling, I manage the office, and we’re always thinking about the future of our business. What happens if one of us can’t work? Would I still be employable without a qualification? Would an employee respect instructions from someone unqualified? That’s when we decided it was essential for both of us to be qualified.”

Standing out in the industry

“Qualification brings security, credibility, and business growth. Clients trust us more, and I feel confident instructing others. If something were to happen to my partner, I could continue running the business because I understand the trade. It also reassures our clients that we meet industry standards.”

“I love every part of my job—except maybe epoxy grouting! There’s something incredibly satisfying about completing a project and seeing the transformation.

Tiling is an indoor, dry, and warm trade where you can express creativity while delivering high-quality, detailed work. I’d encourage anyone considering a career in the trades to give tiling a go—as long as they take pride in their work and have an eye for detail.”

“Getting my qualification has been a game-changer for our business. I don’t go around shouting about it but adding that ‘s’ to “Qualified Tilers” on our business cards felt great. There aren’t many trade-qualified tilers in Nelson, and since tiling is an expensive, high-stakes process, clients appreciate knowing they’re in expert hands.

As a finishing trade, we only get one chance to get it right. Understanding our clients' needs is crucial—not just for functionality but also for the aesthetic they envision.”

BCITO Training Advisor Stuart Caulfield praised Wendy’s dedication:

“Wendy has been an absolute pleasure to work with. Her determination to complete her qualification has been inspiring. As part of a family business, she has developed an impressive skill set, making her a standout apprentice. Congratulations on achieving this milestone!”

Wendy’s story is a testament to passion, perseverance, and lifelong learning. She proves that age and gender are no barriers in the trades. Congratulations, Wendy, on this incredible achievement!