EAP Services

Supporting healthier workplaces

BCITO provides full EAP support to all our employers and apprentices to create happier, healthier workplaces.  And best of all, it’s free.


Talk through a work or personal issue with someone impartial, non-judgmental, and trained to assist others to cope and/or overcome what’s troubling you. Includes:

  • Stress and pressure
  • Depression and anxiety
  • Workplace issues and changes
  • Bullying and harassment support
  • Anger and conflict issues
  • Relationship and family matters
  • Grief and loss
  • Life transition and personal development
  • Health and wellbeing

Financial counselling

Providing practical advice and tools to help you achieve and maintain financial wellbeing. Includes:

  • Budgeting
  • Buying a home
  • Preparing for redundancy
  • Investments/KiwiSaver
  • Preparing for retirement
  • Managing debt

Career guidance

Reframe your life situation and make sense of where-to from here. Perhaps more resilience with changes beyond your control? Or being promoted to a management role and need professional coaching is needed? Or to gain a smarter work/life balance. Includes:

  • Coaching
  • Communication skills
  • Managing change
  • Role expectations
  • Retirement
  • Career direction

Legal guidance

The information and guidance provided is high-level, general guidance to put a framework around an issue.  To understand what to do and where to go. Includes:

  • Legal personal matters
  • Adoption or custody
  • Marriage/civil union
  • Tax guidance
  • Buying/selling a house
  • Separation

Fitness coaching

  • Online sessions by a Rehab Coach
  • Physical health and well-being support
  • Tailored exercise plans
  • Development for life-long fitness habits

Nutritional Support

  • Sessions run online by a qualified Dietician
  • Learn about balanced diets, portion control, and dietary preferences
  • Build a nutrition plan, manage weight, prevent chronic diseases
  • Build knowledge and understanding
  • Improve well-being

Sleep and fatigue coaching

  • Sessions run online by a Registered Nurse
  • Improve sleep quality and manage fatigue
  • Build knowledge and understanding
  • Support for sleep habits, stress reduction, and relaxation techniques
  • Beneficial for those on shift work

For all BCITO employers and learners wanting to access these EAP services for free, contact your Training Advisor.